FAQ
Frequent questions about SNSUC membership, trade, KYC compliance, data integrity, and filing. All content is based on published business facts.
? Company & Business
Shanghai New Shell Union Chemical Co., Ltd. (SNSUC) is a bulk petroleum products cross-border trade and blockchain data platform enterprise registered in China (Shanghai) Pilot FTZ — focused on import/export, transit & offshore trade of petroleum products, with on-chain data attestation and data asset services.
We trade bulk petroleum products (fuel oil, bitumen, base oil, rubber, etc.). Offshore and transit trades operate by actual counterparty and product; virtual trading has no category restriction. All obtainable real business data is published as-is.
Our core thesis: trade naturally generates trustworthy data; via blockchain attestation it becomes tamper-proof data assets that feed back into trade and investment decisions — extending from "selling products" to "selling data".
? Membership & Subscription
Core capabilities (listing publication, inquiry and deal execution, digital warehouse receipts, price alerts) are free for clients who have completed corporate KYC — there is no monthly membership fee. Data API quotas and bespoke in-depth research reports are value-added services quoted separately by usage and data scope, handled one-on-one by our business team.
Data API quotas and bespoke research reports carry no public price list. Please share your expected call volume, required product coverage and data scope, and our business team will prepare a proposal and quotation. Once agreed, the contract is signed and settled by corporate bank transfer (Bank of China, Shanghai Pilot Free Trade Zone Branch).
? Trade & Inquiry
Browse listings on the sourcing hall and submit an inquiry, or contact our trade team with your specific needs. We typically start with trial orders and build long-term supply. For example, a US buyer's 100MT base oil (SN150/SN500) trial order to Long Beach is currently in progress.
Import/export, bonded-warehouse transit, offshore trade, and cross-border settlement — across five sourcing regions: Middle East, Southeast Asia, Europe, North America, and East Asia.
? KYC & Compliance
As a cross-border trade & data platform, we conduct customer due diligence (CDD) per regulatory and AML requirements. KYC documents are uploaded via secure browser direct-transfer to Shanghai OSS (snsuc bucket, kyc/*), protected by STS temporary credentials.
KYC data is encrypted in Shanghai OSS, accessible only to authorized personnel for compliance and fulfillment — never for any other purpose.
? Data & Platform
Quotes come from our own real-time endpoints (Alibaba Cloud Function Compute, cn-shanghai). Our research institute publishes bilingual analysis daily at 08:00 / 14:00 / 20:00 (Beijing time). We do not fabricate data.
The site integrates an AI assistant powered by Alibaba Cloud Tongyi Qianwen (Qwen) large model, handling inquiries, quotes, and order-status queries.
? Compliance Filing
ICP filing (沪ICP备2026038056号-1) and public security network filing (沪公网安备31011502407206号) are both completed.
? Contact
Email info@snsuc.com, website www.snsuc.com. Corporate account: Bank of China, Shanghai FTZ Sub-branch, A/C 450789416253.
Still have questions? Email info@snsuc.com or visit www.snsuc.com to reach our business team — we will respond promptly.